Privacy Policy

1. Introduction

BestLeadCourse places the highest value on protecting your professional and personal data. This Privacy Policy comprehensively informs you about what information we collect when providing our leadership training services for directors, how we process it, and what security measures we implement to protect your sensitive professional information. The responsible handling of your data is the foundation of our trust relationship and is guaranteed according to the highest ethical and legal standards.

The terms used here correspond to the definitions of the General Data Protection Regulation (GDPR) and Singapore data protection law.

2. Controller

Responsible for data processing in connection with our leadership training services and this website is:

BestLeadCourse
Marina Bay Financial Centre
10 Marina Boulevard
018956 Singapore

Email: info@bestleadcourse.com
Phone: +65 9876 5432
Business ID: S5730535A

3. Types of Data Processed

  • Personal identification data (name, address, contact details)
  • Professional information (company details, organizational structure, career data)
  • Leadership assessment documents and training records
  • Professional development information
  • Organizational compliance records
  • Leadership consultation notes and development files
  • Website usage data (visit times, pages viewed, interactions)
  • Technical information (IP address, browser type, device information)

4. Purpose of Processing

  • Provision of leadership training services and executive development consulting
  • Client communication and leadership guidance
  • Training program development and professional documentation
  • Processing of service agreements and payments
  • Organizational compliance and risk management
  • Professional development protection services
  • Leadership research and program preparation
  • Marketing communications (with consent)
  • Compliance with legal obligations

5. Security Measures

We implement comprehensive security measures in accordance with Article 32 of GDPR to protect your sensitive professional data. This includes state-of-the-art encryption technologies for data transmission, regular security audits of our IT infrastructure, and strict access controls. All client and professional data is treated with special care and is only accessible to authorized employees who are bound by comprehensive confidentiality obligations.

6. Your Rights

As a data subject, you have the following rights:

  • Right to access all stored personal and professional data
  • Right to rectification of incorrect or incomplete information
  • Right to erasure of your data (subject to legal retention periods)
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing, especially for marketing purposes
  • Right to lodge a complaint with the supervisory authority (Personal Data Protection Commission PDPC)

7. GDPR Compliance

BestLeadCourse processes all personal and professional data in full compliance with the General Data Protection Regulation (GDPR). We implement the following measures to ensure GDPR compliance:

  • Lawful Processing: We process your data exclusively based on the six legal grounds defined in GDPR (consent, contract performance, legal obligation, vital interests, public interest, or legitimate interest).
  • Data Minimization: We only collect data that is absolutely necessary for the proper provision of our leadership training services for directors.
  • Transparency: This Privacy Policy informs you in clear, understandable language about all aspects of data processing.
  • Storage Limitation: Your data is only stored for as long as necessary for the processing purpose or as required by legal retention periods.
  • Data Security: We implement technical and organizational measures to ensure an appropriate level of security for sensitive professional data.
  • Processor Contracts: External service providers who process data on our behalf are contractually bound according to Article 28 GDPR.
  • Data Protection Impact Assessment: We conduct comprehensive data protection impact assessments for high-risk processing operations.

As a Singapore leadership training company with international clients, we have appointed a qualified Data Protection Officer who serves as a direct contact for all data protection matters. Contact details can be found in Section 2.

8. Changes to the Privacy Policy

The continuous development of our leadership training services and adaptations to changing legal requirements may necessitate updates to this Privacy Policy. We therefore recommend that you review this policy regularly. In case of significant changes, we will proactively inform you through appropriate communication channels such as email or a prominent notice on our website. The current version is always available on this page with the corresponding effective date.